Delivery and Returns Policy


All items are dispatched within 3 days or sooner of cleared payment.  Most items are sent by Royal Mail Signed For.  Larger items are sent by Courier Signed For on a 3-5 day time frame.


In accordance with your statutory rights, you may return items purchased within 14 days of receipt.  Refunds will not be made on new items which have been used (e.g. headphones which have been removed from their packaging).  Please email us  prior to returning any items.  Please note that all items are security marked to prevent fraudulent returns.

In accordance with our warranty, if your item is faulty and needs to be returned within the 6 month warranty (90 day warranty for items purchased prior to 01/06/2022), we will pay the cost of return - please email us  and advise you how to return the item. 


You may cancel your order within 14 days, please
 email us to let us know.